MassMutual Financial Group Direct to Consumer Distribution Leader in Boston, Massachusetts
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Massachusetts Mutual Life Insurance Company (MassMutual) is a leading mutual life insurance company that is run for the benefit of its members and participating policyowners. MassMutual offers a wide range of financial products and services, including life insurance, disability income insurance, long-term care insurance, annuities, retirement plans and other employee benefits. MassMutual is headquartered in Springfield, MA and its major subsidiaries include OppenheimerFunds and Barings.
Founded in 1851, MassMutual is committed to its purpose: We help people secure their future and protect the ones they love. Ranked No. 77 in the annual FORTUNE® 500 ranking (FORTUNE® Magazine, 6/15/17), MassMutual continues its long history of financial stability and maintains some of the highest financial strength ratings in any industry. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans achieve financial wellbeing.
MassMutual is committed to fostering a culture steeped in integrity, sustainability and inclusion all with the goal of delivering to our customers creative and innovative solutions for today and tomorrow. MassMutual has once again been recognized as a World’s Most Ethical Company by the Ethisphere Institute. MassMutual is one of DiversityInc’s 2016 Top 50 Companies for Diversity, ranked a 2016 Top 10 Company for Executive Women by the National Association for Female Executives, and, in 2015, was inducted into the Working Mother Hall of Fame. MassMutual also scored 100 percent on The Human Rights Campaign's Corporate Equality Index (CEI) to earn a spot on the CEI Best Places to Work List (2016) as well as a Best Place to Work for Disability Inclusion by the Disability Equality Index and named a 2016 Military Friendly Employer by Military Friendly.
For more information, visit www.massmutual.com at http://www.massmutual.com/ or find us on Facebook, Twitter, LinkedIn, YouTube, Google+ and Pinterest.
This position will support the MassMutual Direct to Consumer (DTC) team which is responsible for business and model exploration, refinement and evolution. We seek to do this in a high caliber team. We are a flat, cohesive organization exploring and experimenting multiple ideas/pilots and scaling existing businesses at any given time. Culturally, we look for individuals that challenge each other openly, regardless of level or role on the team and focus on data-driven analysis and act on insight for decision making and continuous improvement.
The Distribution Lead is expected to understand the business goals of DTC and how they tie to the broader organization of MassMutual. The candidate will work closely with customers, industry partners and agencies, and our internal leadership team to meet our strategic and financial goals. The candidate is responsible for our go-to-market distribution strategy identifying opportunities to best position our products for the ideal customer. This leader, in collaboration with business partners, will design, coordinate, and manage an omni-channel approach to the market including digital, telesales, and agent-led operations.
Accountable for developing distribution strategy in line with product roadmap and customer needs.
Monitor distributor performance according to contract terms and modifying based on results achieved.
Stay abreast of competitive market landscape sharing learnings with team through competitive analysis to support distribution model.
Responsible for ongoing oversight of DTC’s existing distribution model and recommending and implementing improvements for the customer and our business.
Lead MassMutual as a differentiating leader in the direct to consumer channel with a focus on the customer aligned to MassMutual’s purpose.
Ensure distribution partners are focused on customer engagement and retention with the right product placement.
Must be fluent in financial levers to drive profitable results.
Collaboration with key business partners including MassMutual Product, Underwriting, Compliance and Law, and Service.
Lead and coach high performing team to deliver results with exceptional outcomes.
Authorized to work in the United States without sponsorship now or in the future.
Understanding of insurance/healthcare industry.
Successful track record of distribution management and results.
Versatile, flexible, and displays a willingness to work within changing priorities with enthusiasm, commitment to excellence, and high standards.
Exhibits highest level of communication acumen, necessary to interface, provide context and solicit information at all levels the company, and in interactions with partners outside of MassMutual.
Demonstrated ability to foster an environment that motivates, inspires and engages.
Able to function effectively in a dedicated team based environment.
10 years of related experience.
Focus on the Customer: Know your customers well; add value with a sense of urgency.
Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies
Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.
Work Collaboratively: Partner with others to achieve results that leverage the right resources
Achieve Results: Focus on winning; consistently exceed expectations, beat the competition
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.
Ranked No. 93 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2018) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.
Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.
Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.
Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.
Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.
For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.
• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)
• National Association for Female Executives Top Company for Executive Women (2018)
• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2018)
• Working Mother Media 100 Best Company (2017)
• Military Friendly Employer (2018)