MassMutual Financial Group Field Training Consultant in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



The Field Training Consultant uses performance consulting methodologies to consult with General Agents, Sales Managers and field management to lead and drive learning and development strategies critical to the success of the firms. Consult on, develop and monitor firm progress on the execution of learning strategies that continuously improve and optimize firm effectiveness. Measure the effectiveness of learning and development plans to goals, and communicate results with remediation plans when required. Responsible for integrating MassMutual’s curriculums and programs, as well as MassMutual industry approved content when appropriate, into customized learning programs. Partner with senior leaders and regional business partners to integrate MassMutual strategic and required training programs into all firm level plans.

Must possess a strong knowledge of

•Training strategy, theory, and methodologies

•Needs and challenges of a general agent distribution channel

•Performance factors that lead to successful sales results and other key performance metrics

Role Characteristics

Performs the following:

•Consultation around firm training structure, operation plan, funding model and culture

•Learner needs analysis for a variety of firm roles including advisor, leadership, and firm staff

•Complex training program design incorporating effective solutions, approach and reinforcement

•Measurement of training ROI

In addition qualified candidates will:

•Handle complex long-term focus projects involving multiple disciplines or business units

•Work independently and with management on high visible, divisional/cross-divisional complex projects

•Sought as a key resource for resolution of unique or complex business problems

•Advance the interest of the company by serving on teams that are external to the organization when appropriate

•Drive continuous improvement and efficiencies beyond own scope of responsibility


•Individual typically has at least 8+ years of training consultation experience

•Bachelor’s Degree preferred

•Highly proficient in Microsoft office products, including Word, Excel, Access and PowerPoint

•Authorized to work in the US without sponsorship

•Insurance industry knowledge a plus, including life insurance (especially whole life and variable universal life), annuities (fixed and variable), disability and long term care

•Experience in advisor sales, wholesaling, and/or sales skills training

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2018)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2018)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)