MassMutual Financial Group Senior Program Manager/Scrum Master in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



Would you like to be part of a team which is redefining financial advisory experiences across the country? If so, this opportunity may be just the fit for you!

The ideal candidate would be a self-starter who’s thrilled by the unknown, is curious by nature and loves being hands on! In this role, you will be working with digital evangelists that come from proven industry disruptors.

If you have been looking for an opportunity to be part of a collaborative team in a start-up like environment, with a Fortune 100 company, we want to chat with you!


The successful candidate will be the point of accountability to business sponsors and other parties for planning, day-to-day execution, management, implementation and reporting of multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals.

The project/program will span multiple IT and/or business areas and will be concurrent and/or overlap.

The successful candidate will work with a high degree of autonomy and apply industry leading project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations.


  • Ensures meeting outcomes are defined, understood and achieved for the Scrum meetings (Daily Scrum, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective meetings.

  • Applies facilitation techniques to ensure effectiveness of the Scrum meetings.

  • Ensures candidate stories for the sprint are playable (estimated, sized, prioritized).

  • Partners with the Product Owner to prioritize and right-size stories in the Product Backlog.

  • Facilitates the team's planning of the sprint based on prioritized stories, team capacity and historical velocity trends.

  • Supplies accurate project estimates and tightly manage project budget, approved funding, forecasts and actuals.

  • Mitigates risks that may destabilize the team.

  • Ensures visibility of current work in progress by the team (stories and defects).

  • Builds and fosters an environment of trust.

  • Diagnoses, understands, and facilitates team dynamics to optimize team performance.

  • Provides solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills.

  • Gains recognition as a trusted advisor / leader with customers and stakeholders at all levels of the organization across business and IT.

  • Understands, applies, promotes and contributes to Agile delivery methodologies, standards and tools.


  • Bachelor’s degree

  • 5+ years of Agile project delivery experience.

  • 10+ years of project management experience.

  • Significant financial or insurance services background.

  • Authorized to work in the United States without sponsorship now or in the future.

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2018)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2018)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)